It’s no secret that Etsy has been a huge part of my journey, and I’m so grateful for how it’s helped my business grow and allowed so many long-term customers to find me. While I’m definitely not leaving the platform, I want to be transparent about some necessary changes to my shipping policy.
Because soap is a relatively low-cost item that can be surprisingly heavy to ship, I’ve hit a crossroads. Since I first joined Etsy in 2019, postage prices have climbed over 40%, which means I simply can’t offer free shipping on the platform anymore. I’ve thought a lot about "baking" the shipping cost into the price of each item, but I honestly don’t feel that’s the fairest way to do things. It would mean customers who spend less than $35 would end up subsidizing the shipping for everyone else, and I’d much rather keep my individual prices honest and reasonable.
Thank you so much for being such an important part of this journey. Your support as I navigate these growing pains means the world to me, and I’m so grateful to have you along for the ride. I can’t wait to see you over at the new shop!
Update: After testing things out for a few weeks, it became clear that removing free shipping from my Etsy shop wasn’t the right move. Etsy’s search algorithm gives significant priority to shops that offer free shipping, and without it, my listings were getting buried at the bottom of the results. To make sure you can still find my products easily, I’ve decided to bring free shipping back to my shop!
